AV. 8 ANTA RITA ENTRE CALLES 68 Y 69, Maracaibo, Zulia, 4004, Venezuela
Mobile: 04242998555, Telephone: +58-212-2842015
The hotel, which was renovated in 2010, offers 300 rooms and suites spread over 6 floors, as well as amenities such as 2 bars, room service, meeting rooms, wireless Internet access, business center, secretarial services, and department stores .
General & Area activities
Gym, Internet Free Wi-fi in public areas, Shops in Hotel, Air Conditioning, Transportation and assistance from the airport is possible .. - please ask your operator ..
Check in - Check out times
15:00 pm - 11:00 hs
Policies & disclaimers
Responsibilities: Tourism & Travel Venezuela responsible for contracts and agreements with its customers in providing all web services. Similarly no responsibility for the wars, strikes, delays, fires, accidents and their consequences, epidemics, destruction of machinery, government acts, theft, looting or any other cause beyond the company,as well as accidents involving sub contracted services or delays in flights or suspension commercial airline connections. The company accepts no liability for the consequences arising from the use or possession of narcotics or psychotropic substances in our programs and services.
Documentation: The tourist should bring their identification documents and visa consularif problems arise default passport or lack of consular visa,the company is not liable for the costs incurred by the delay or total loss the contracted services.
Refund for cancellation by the tourist: One hundred percent (100%) 30 days before the date of commencement of services. Seventy-five percent (75%) 15 days before the date of commencement of services. Fifty percent (50%) until a week before the start of services. Twenty-five percent (25%) until 72 hours before the start of service no refund within 72 hours and the service starts. It is applied once it has received written cancellation.
No refunds in case of No Show,inadequate travel documents, leaving the tour at any of their time or services for the traveler not used voluntarily. In case of rain or bad weather or any reason of force majeure which could endanger the safety of tourists in danger, the company reserves the right to modify, without the tourist is entitled to claim or recover any.
Claims: All claims must be submitted in writing to our office,within the period in which it is providing the service and / or treat directly with the operator who is providing the service. After completing the service is completed and accepted.
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